FAQs

Can I pick up rentals in my car?
For the safety and quality of our rentals, self-pickups are only allowed if you have a box truck, trailer, or a van with the proper equipment to secure the items. If picking up on a rainy day, you must ensure all items are properly covered to prevent damage—otherwise, a damage fee may apply.

You can purchase ratchet straps and moving wraps directly from us for secure and safe transport of your rentals.

When is my final payment due?
Final payments are due 14 days before your event setup date.

How much do I need to pay to secure my reservation?
A 50% deposit of the total amount is required to secure your reservation. For last-minute events, full payment is required upfront.

What is the best way to contact you?
You can reach us via email, phone, or text for the fastest response: Houston@CaesarEventsUsa.com

What if I don’t see an item I want to rent on your website?
We can source almost any item you need, including draping, staging, and more! Simply send us inspiration images or a description via email, and we’ll work closely with you to find the perfect rental solution.

Do you provide linens and napkins for rent?
Yes! We offer a wide range of linens and napkins to complement your event decor.

Is there a minimum order requirement?
No. We don’t have a minimum.

Can you create custom signage for bars?
Absolutely! We provide custom bar signage. Just email us your design, and we’ll prepare a tailored quote for you.

Can you create custom vinyl for dance floors?
Yes! We offer custom vinyl designs for dance floors. Send us your design, and we’ll provide a personalized quote.

Do you offer delivery, installation, and breakdown services?
Yes! We offer comprehensive delivery, setup, and breakdown services to ensure a seamless event experience. Additional fees may apply depending on the location and setup requirements.